How does Galaxy VoIP work?
Watch our quick video
The Galaxy VoIP uses the Horizon interface which provides a broad range of call handling features that are accessed via the web. The dashboard gives you convenient access to information such as call history, voicemail and recorded calls. Personalised settings are quick and easy to set, ensuring your calls are handled effectively.
Who is Galaxy VoIP aimed at?
Galaxy VoIP is ideal for any size of business and is highly-effective in organisations that have more than one site that work together. The system is capable of serving hundreds of employees. Here are some examples of how the Galaxy VoIP platform is often used:
Dynamic businesses that want flexibility
Businesses with employees who are regularly on the move or out of the office willnever lose calls as each user can simply tell the system, at the click of a mouse, where the calls should be sent: their desk, their mobile phone (or both!) or their colleague. Also if they miss a call they can pick up their voicemail no matter where they are.
Ideal for multi-sites
The service is provided centrally so you dont need an expensive system on each site. Galaxy VoIP connects branch offices together, calls are free between locations and mobiles and everyone shares the same dial plans and directories.
Organisations that prefer outsourcing and Opex
Hosted on your behalf, there are no expensive maintenance or running costs and you only pay for what you use.
Organisations that need a business continuity solition
In the event of a disaster the services can be instantly moved across to a backup plan that can include, for example, diverting calls to different locations without the loss of functionality and without expensive call forwarding costs.
Improving customer contact
Put calls on hold, play marketing messages, move calls seamlessly between users and offices and your customers will get the best experience when calling your business.
Training and monitoring
Galaxy VoIP provides a cost-effective way to record calls. This centralised feature means calls can be recorded from any location, in any direction and configured instantly at the click of a mouse.
For a full list of prices please CLICK HERE